Applicability
This Privacy Policy explains our data practices for users of the App on both iOS and
Android platforms, as well as any related services we might offer through the App.
Acceptance
By downloading or using our App from the Apple App Store or Google Play Store, you agree to the collection and use of information as described in this policy. If you do not agree, please uninstall and discontinue use of the App.
Website vs. Mobile App
For details on how we handle data on our websites (e.g., www.idealconfidant.com), please review our separate Website Privacy Policy.
If you create an account, we may collect your name, email address, username, password, and other profile details you voluntarily provide.
If the App offers in-app purchases or subscriptions, we (or our payment processor) may collect billing details such as your name, billing address, and
partial credit card information. (Full credit card details are usually handled by
Apple or Google directly through their respective app stores.)
When you contact us for support or provide feedback, we collect the content of your messages along with your email address or other contact details so we can respond.
If the App includes surveys, intake forms, or other questionnaires, we collect the information you submit (e.g., responses about your business, preferences, or personal details).
We may collect technical data about your device (e.g., device model, operating system version—iOS or Android, device identifiers like IDFA for iOS or Advertising ID for Android, IP address) and how you interact with the App (pages/screens visited, features used, time spent, etc.).
If there are errors or crashes, we may gather logs containing data like IP address, timestamps, device information, and crash reports to help diagnose and fix technical issues.
With your permission, we may access location data (precise or approximate) to provide location-based services. You can enable or disable location access anytime via iOS/Android device settings.
On mobile, we may use software development kits (SDKs) or similar tools (e.g., Firebase Analytics) to store and retrieve data on your device for analytics, debugging, or personalization.
We use your data to operate the App, personalize user experiences, troubleshoot bugs, and improve overall functionality.
We may send in-app notifications or emails regarding App updates, new features, security alerts, or responses to your inquiries.
For paid features, we rely on Apple’s In-App Purchase or Google Play’s billing system. Your payment data is generally handled by Apple or Google, and we only receive transaction confirmations, not full financial details.
We analyze usage patterns to understand user behavior, detect fraud or other unauthorized activity, and enhance the App’s content and design.
We may use your information to comply with legal obligations, resolve disputes, enforce our Terms of Service, or protect the rights and safety of users and third parties.
We may use your information for specific purposes if you have given consent (e.g., receiving marketing communications, participating in promotional campaigns).
We engage trusted third parties (e.g., analytics providers, payment processors, cloud hosting) to perform tasks on our behalf. These third parties only have access to information needed to fulfill those tasks, and they are contractually obligated to protect your data.
In the event of a merger, acquisition, or asset sale, your information may be transferred to another company. We will notify you of such changes.
We may disclose your data to comply with laws, regulations, or valid legal process, and to protect our rights, property, or users.
Where you explicitly opt in, we may share your information for additional purposes not covered by this policy.
We retain your data only as long as needed to fulfill the purposes stated in this policy or to comply with legal obligations.
If you delete your account or request removal of your data, we will make commercially reasonable efforts to erase or anonymize your information in accordance with our legal obligations.
Email: [email protected]
Address: 1968 S. Coast Hwy, STE 4064, Laguna Beach, CA 92651
