Privacy Policy

Ideal Confidant App Privacy
Policy Last Updated: February
19th, 2025
Thank you for choosing to use the Ideal Confidant mobile application ("the App," "we," "our," or "us"). We value your privacy and want you to understand how we collect, use, and share your personal data. This Privacy Policy applies when you download, access, or use our App on iOS (Apple App Store) and/or Android (Google Play Store) devices.
1. Scope of This Policy
  • Applicability

    This Privacy Policy explains our data practices for users of the App on both iOS and

    Android platforms, as well as any related services we might offer through the App.

  • Acceptance

    By downloading or using our App from the Apple App Store or Google Play Store, you agree to the collection and use of information as described in this policy. If you do not agree, please uninstall and discontinue use of the App.

  • Website vs. Mobile App

    For details on how we handle data on our websites (e.g., www.idealconfidant.com), please review our separate Website Privacy Policy.

2. Information We Collect
We collect two broad categories of information: (A) Information You Provide Directly and (B) Information Collected Automatically.
A. Information You Provide Directly
1. Account Data
  • If you create an account, we may collect your name, email address, username, password, and other profile details you voluntarily provide.

2. Payment & Billing Information (if applicable)
  • If the App offers in-app purchases or subscriptions, we (or our payment processor) may collect billing details such as your name, billing address, and

    partial credit card information. (Full credit card details are usually handled by

    Apple or Google directly through their respective app stores.)

3. Support or Feedback
  • When you contact us for support or provide feedback, we collect the content of your messages along with your email address or other contact details so we can respond.

4. Surveys & Forms
  • If the App includes surveys, intake forms, or other questionnaires, we collect the information you submit (e.g., responses about your business, preferences, or personal details).

B. Information Collected Automatically
1. Device & Usage Data
  • We may collect technical data about your device (e.g., device model, operating system version—iOS or Android, device identifiers like IDFA for iOS or Advertising ID for Android, IP address) and how you interact with the App (pages/screens visited, features used, time spent, etc.).

2. Log Files
  • If there are errors or crashes, we may gather logs containing data like IP address, timestamps, device information, and crash reports to help diagnose and fix technical issues.

3. Location Information (if applicable)
  • With your permission, we may access location data (precise or approximate) to provide location-based services. You can enable or disable location access anytime via iOS/Android device settings.

4. Cookies & Similar Technologies
  • On mobile, we may use software development kits (SDKs) or similar tools (e.g., Firebase Analytics) to store and retrieve data on your device for analytics, debugging, or personalization.

3. How We Use Your Information
1. Providing and Improving the App
  • We use your data to operate the App, personalize user experiences, troubleshoot bugs, and improve overall functionality.

2. Account Management & Communication
  • We may send in-app notifications or emails regarding App updates, new features, security alerts, or responses to your inquiries.

3. Processing Transactions (if applicable)
  • For paid features, we rely on Apple’s In-App Purchase or Google Play’s billing system. Your payment data is generally handled by Apple or Google, and we only receive transaction confirmations, not full financial details.

4. Analytics & Research
  • We analyze usage patterns to understand user behavior, detect fraud or other unauthorized activity, and enhance the App’s content and design.

5. Legal & Security
  • We may use your information to comply with legal obligations, resolve disputes, enforce our Terms of Service, or protect the rights and safety of users and third parties.

6. With Your Consent
  • We may use your information for specific purposes if you have given consent (e.g., receiving marketing communications, participating in promotional campaigns).

4. Sharing & Disclosure of Information
We do not sell your personal data. We may share it only as described below:
1. Service Providers
  • We engage trusted third parties (e.g., analytics providers, payment processors, cloud hosting) to perform tasks on our behalf. These third parties only have access to information needed to fulfill those tasks, and they are contractually obligated to protect your data.

2. Business Transactions
  • In the event of a merger, acquisition, or asset sale, your information may be transferred to another company. We will notify you of such changes.

3. Legal & Regulatory
  • We may disclose your data to comply with laws, regulations, or valid legal process, and to protect our rights, property, or users.

4. With Your Consent
  • Where you explicitly opt in, we may share your information for additional purposes not covered by this policy.

5. Data Retention
1. Storage Duration
  • We retain your data only as long as needed to fulfill the purposes stated in this policy or to comply with legal obligations.

2. Deletion Requests
  • If you delete your account or request removal of your data, we will make commercially reasonable efforts to erase or anonymize your information in accordance with our legal obligations.

6. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, please reach out to us:
Disclaimer: This sample Privacy Policy does not constitute legal advice. You should consult with a qualified attorney or privacy professional to ensure your final policy complies with Apple App Store, Google Play Store, and all relevant regulations in your jurisdiction (e.g., GDPR, CCPA, COPPA).
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